Effective Date: August 10, 2026
Eluxe Weddings & Events Venue (“Eluxe,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide when visiting our website, contacting us, responding to our advertisements, or inquiring about our venue and services.
Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Email address
- Telephone number
- Event type
- Preferred event date
- Estimated number of guests
- Information regarding your event or venue needs
- Messages, questions, and other information you choose to provide
We may collect this information when you contact us through our website, Facebook, Instagram, Messenger, online advertising, telephone, email, or other communication methods.
Our website and third-party services may also automatically collect certain technical information, such as browser type, device information, IP address, website activity, cookies, or similar information used for website operation, analytics, security, and advertising.
How We Use Your Information
We may use the information we collect to:
- Respond to inquiries about our venue and services
- Check event-date availability
- Provide pricing and package information
- Schedule venue tours
- Prepare proposals, agreements, or reservations
- Communicate regarding current or prospective events
- Provide customer service
- Improve our website, advertising, and services
- Measure the effectiveness of our advertising
- Maintain appropriate business records
- Protect our business, customers, website, and services from fraud, misuse, or security threats
- Comply with applicable legal requirements
Facebook, Instagram and Meta Advertising
Eluxe may advertise through Facebook, Instagram, Messenger, and other services provided by Meta.
When you respond to one of our advertisements or submit information through a Meta lead form or Messenger conversation, the information you provide may be transmitted to Eluxe and used to respond to your inquiry, provide information about our services, check availability, schedule a tour, or otherwise assist with planning your event.
Your use of Facebook, Instagram, Messenger, and other Meta services is also subject to Meta’s own privacy policies and practices.
Sharing of Information
Eluxe does not sell your personal information.
We may share information with service providers that assist us with legitimate business operations, such as website hosting, email, customer communications, payment processing, advertising, analytics, event management, or other business services.
We may also disclose information when required by law, legal process, or when reasonably necessary to protect the rights, property, safety, or security of Eluxe, our customers, or others.
Cookies and Website Technologies
Our website may use cookies and similar technologies to help the website function, understand how visitors use the site, improve the visitor experience, and measure advertising performance.
Third-party services used by our website may also place or access cookies according to their own privacy policies.
Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information in our possession from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Data Retention
We retain personal information for as long as reasonably necessary to respond to inquiries, provide requested services, maintain appropriate business and transaction records, comply with legal obligations, resolve disputes, and protect our legitimate business interests.
Information that is no longer reasonably required will be deleted, destroyed, or otherwise disposed of as appropriate and consistent with applicable law.
Children’s Privacy
Our venue and services are marketed to adults who are planning or responsible for events.
We do not knowingly solicit personal information directly from children under 13 through our website or advertising. Parents, guardians, and other adults may contact us regarding events involving minors, including quinceañeras, birthdays, and other celebrations.
Your Choices and Requests
You may contact us if you would like to:
- Ask what personal information you have provided to us
- Correct information you previously provided
- Request deletion of information, subject to applicable legal and business-record requirements
- Ask questions about how your information is used
- Request that we stop certain marketing communications
Third-Party Websites and Services
Our website or communications may contain links to third-party websites or services. Eluxe is not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or services.
Any revised Privacy Policy will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how Eluxe handles your information, please contact:
Eluxe Weddings & Events Venue
Website: www.eluxeweddingsandevents.com
Phone: 904-319-6823